EverydayComply is designed to reduce organisational risk
Find out how EverydayComply can help your specific industry by clicking the links below or continue reading for our complete features and benefits:
Features & Benefits
– Health & Safety
– Social Care
Businesses across the World are finding that a failure to respond positively to legislative and directives from regulators and authorities could cost them dearly
“What can I do to demonstrate that my team understand both their legal and commercial responsibilities?”
At Everyday our aim is to provide supporting solutions to organisations that help them to manage their businesses and to deliver compliance to the plethora of legislation and regulations that impact their business performance every day.
The EverydayComply solution is designed to:
- Ensure that every member of your staff understand their personal and organisational responsibilities, both legal and commercial
- Identify problem areas where extra training may be required
- Improve quality and effectiveness of any training given
- Look for patterns in results across your entire organisation
- Record historical records for all assessments taken
- Build a history of empirical data, an individual cannot claim to not understand or know something when he/she has documented their understanding on a number of separate assessments – protecting your organisation as a whole
- Seek patterns in an individual or team – Are the same team failing the assessments in the same area of knowledge – are there gaps in your policies or procedures or training that need to be addressed to compensate for these failings
- Record trends against an individual or team – Identify problems before they happen allowing you to improve and protect your organisation as a whole
- Help management at every level of your organisation keep their team and employees safe and secure
- General risk management – Identify areas that put your organisation and your employees at risk and solve these areas before they have an adverse effect
- Easily put changes / updates in law and policies out across your entire organisation and measure your employees understanding of these changes
- EverydayComply reduces risk and increases effectiveness of your organisation as a whole
- System can be up and running and ready to be protecting your organisation and staff in days
- Can easily reduce or increase number of users where required keeping costs low and your staff protected
- Cloud based meaning no investment needed in your IT infrastructure
- Security and backups all handled for you
- Can be used across your entire organisation where ever there is a need for your people to understand their responsibilities better
EverydayComply have partnered with Google Cloud Services as our technical infrastructure provider to ensure that data is secure and available when you need it
EverydayComply is not aimed at replacing the training and development plans you have in place for your staff. It has been specifically developed as a tool geared towards complementing and enhancing existing training. It is there to protect the organisation and its management in supporting their aim of ensuring compliance with the legislative and commercial regulations that are relevant to the business
Employees undertake regular assessments on questions relevant to the business. This could be related to any subject where your staff have a duty to themselves, the Company or your stake holders.
- Many organisations hold induction courses when an employee first joins them. Few ever then routinely check that information given to staff is maintained and up to date
- When was the last time your people’s understanding of the Company handbook was checked?
- The Health & Safety regulations that effect all organisations are many. Regularly assessing the employees understanding and recording the results of their assessments is key to preventing potential H&S issues and defending any that do arise
- In the financial market, the Financial Conduct Authority and Security Exchange Commission have strict and complex regulations that organisations must comply with. How regularly are your staff assessed to ensure they continue to comply with their and the Company’s responsibilities?
- In IT is your operations team fully aware of recent changes made to the IT systems you use?
- Are your sales and commercial teams conversant with their responsibilities relating to the bribery and corruption of prospects and customers?
Drawing from a number of “Question Banks” developed by the organisation’s management, their business support operations and with help from the Everyday team, employees are requested to undertake relevant assessments at regular intervals.
Results are recorded, statistics are made available to the individual and their manager(s) and trends, good or bad, with areas requiring extra focus across the individual, the team or the Company are high-lighted for action.
EverydayComply helps organisations protect against rogue staff and supports the objective of ensuring your organisation and your people comply with their responsibilities everyday
Policies and Procedures
EverydayComply allows you to upload and store all your polcies and procedures in one easy to reach place. These policies can than be assigned across the entireity of your organsiation , accessed at any time from anywhere, and easily changed or edited at any times as legisaltion or internal policy changes
The exceptance or acknowledgement of these policies and procedures is than stored against a date and time for each of your users
An organisation will likely have:
– Documented Policies & Procedures it expects its people to follow
– Will have provided induction & training to its people
– Few can provide evidence that the people within the organisation are complying with the regulations and legislation that impacts it
EverydayComply is results driven software:
View and compare results for each individual employee – Tracking improvement over time across all subject matter and easily indentifying gaps in knowledge
Compare results down to an individual question learning exactly where your employees have gaps in their knowledge – Identifying where your training can be improved to benefit your organisation as a whole
Compare question banks to find any gaps in your companies policies and procedures – Easily identifying your employees understanding of any changes to these policies & procedures or legislation that could effect your business as a whole
Below we include just a few examples where the organisations probably believed they were doing a reasonable job of informing their staff of their duties and responsibilities. However, they clearly did not convince the bodies concerned that they had given their people sufficient support
FCA fines broker for market abuse control failings
The FCA has fined Interactive Brokers (UK) for failures in the identification and reporting of market abuse. It found that the firm failed to submit suspicious transaction reports on three occasions of potential insider dealing. The broker had outsourced its functions for the post-trade monitoring of transactions to a US firm in its group. However, the FCA found that the measures adopted were not tailored to the business of the UK firm, while the UK firm failed to provide effective oversight of its US counterpart.
In its Final Notice, the FCA said requirements of firms to report when there are reasonable grounds for market abuse were a “cornerstone of the regime in place to protect markets”. Interactive Brokers (UK) was fined just over £1 million.
Investment Week, 25 January 2018
FCA Final Notice, 25 January 2018
Would the fine have been as great if Interactive Brokers were able to demonstrate that the procedures they had defined and the “measures adopted” were tailored specifically to the UK business? If they had empirical, factual data showing that each member of staff involved in the documented procedures knew precisely what their roles and responsibilities were, and had demonstrated this over an extended period. The Interactive Brokers defence would have been enhanced greatly.
EverydayComply would enable them to record assessment data and enable organisations to present facts supporting their argument in such cases
Bank of Ireland fined €3.15 million for money laundering breaches
The Central Bank has fined the Bank of Ireland €3.15 million for money laundering failings.
It is reported that, between July 2010 and December 2015, the Bank of Ireland failed to undertake adequate risk assessments in respect of money laundering and terrorist financing, had inadequate systems and controls to mitigate against the risks of money laundering and terrorist financing, including in relation to its due diligence policies and processes. In particular, the Bank of Ireland failed to carry out satisfactory due diligence in respect of a correspondence bank situated outside of the EU.
Irish Times, 30 May 2017
If the Bank of Ireland had routinely undertaken personal assessments of their staff on areas that could put the organisation at risk it would have, potentially, been evident well in advance to management that greater due diligence was required within their control systems. Do not leave it too late for your business.
A very costly omission for the Bank that could have been resolved by using the EverydayComply solution to identify gaps in their staff’s knowledge and identify potential risk areas.
Health & Safety
Lewisham council fined £150,000 for failure to manage fall risks
A visitor to the Wearside Service Centre fell into a vehicle inspection pit striking her head while work was being undertaken at the site. Lewisham Council had failed to heed their own independent health and safety consultant’s findings from two sets of risk assessments that recommended guarding around or over the open pits. They also ignored HSE guidance on the need to guard against persons falling into vehicle inspection pits.
London Borough of Lewisham was found guilty of breaching Section 3(1) of the Health and Safety at Work etc. Act 1974. The council has been fined £150,000 and ordered to pay costs of £65,000.
HSE, 11 January 2018
Council fined £150,000 for HAVS diagnosis
Wrexham County Borough Council has been fined after an employee was diagnosed with hand arm vibration syndrome (HAVS) in 2015. The HSE investigation found that the council had failed to address the issue of HAVS following an audit. It also found that although a number of HAVS policies had been developed, they had not been implemented.
Wrexham County Borough Council pleaded guilty to breaching Section 2(1) of the Health and Safety at Work Act 1974. The council has been fined £150,000 and ordered to pay costs of £10,901.35.
SHP Online, 5 October 2017
Both of these Councils were aware of their duties but were found to have failed to address the problem area concerned. If either Council had records showing that not only had they policies and procedures designed to ensure that such incidents could not occur, but also that their staff had routinely completed individual assessments that proved they were very aware of their personal responsibilities the HSE undoubtedly would have taken this into consideration when making their findings.
Using the EverydayComply solution the Councils could likely have avoided any issues with the H&SE by providing detailed historical evidence of their staff’s understanding of these duties
Firm fined £300,000 following employee fatality
Vacu-Lug Traction have been fined £300,000 after an employee ran over a loose tyre in the road when driving a fork lift truck. He was crushed between the fork lift and the ground suffering fatal injuries. He was not wearing a seat belt at the time.
The Health & Safety Executive found there was no company policy in place instructing workers to wear seat belts when operating fork lift trucks.
Vacu-Lug Traction Tyres Limited pleaded guilty to breaching section 2(1) of the Health and Safety at Work etc Act 1974 and was fined £300,000 and ordered to pay costs of £25,000.
SHP Online, 18 September 2017
£450k fine for company following fork lift truck death
Ben Pallier-Singleton was driving a FLT at the site of Vinyl Compound Ltd in February 2015 when the vehicle overturned. He was operating the vehicle at night on a sloping road without adequate training and was not wearing a seatbelt. The HSE investigation also found that the company did not advise employees of speed limits on site and the site did not have adequate lighting or edge protection to avoid FLT’s overturning.
Vinyl Compound Ltd of Stephanie Works, High Park, Derbyshire pleaded guilty to breaching Section 2(1) of the Health and Safety at Work etc. Act 1974 and Regulation 3 of the Management of Health and Safety at Work Regulations 1999.
The firm was fined £450,000 plus costs of £71,778.20.
SHP, 5 September 2017
These fatal accidents could and should have been avoided
In both incidents above the Companies concerned had failed to document and implement policies and procedures relating to the driving of fork-lift trucks and were found to have breached H&S legislation. If they had not only had relevant policies in place but had been able to show from factual recording of assessments completed by their staff that the drivers knew their personal responsibilities not only might a tragic accident have been prevented but the Company’s concerned would not have faced heavy fines.
In both circumstances EverydayComply could have helped convince the H&S Executive that the companies had not breached the critical regulations.
Oxfam to lay off 100 people following aid worker sex scandal
Oxfam is to make 100 staff redundant in Britain after the sexual exploitation scandal in Haiti led to a drop in the funding the charity receives. In addition to agreeing not to bid for money from the Department for International Development (DFID), which gave Oxfam about £30M per year, a number of other high-profile donors have paused their funding until they receive further assurances from the charity on how it will prevent sexual misconduct.
Oxfam was forced to deny covering up the use of prostitutes by its aid workers in Haiti.
Due to the reduction in funding, Oxfam has said it would now have to “live within its means” and will be laying off approximately 100 of its 2,000 members of staff in the UK.
100 people, innocent of any wrong doing, lose their jobs. Would the impact have been as great if Oxfam had been able to routinely monitor that the procedures they had defined and the “measures adopted” within the organisation were correctly being carried out? Could the misconduct have been found earlier?
EverydayComply provides for the recording of assessment data and enables an organisation’s management to monitor teams and individuals remotely and as often as they feel necessary
Head of Age Concern branch who stole £700,000 from charity jailed
The Chief Executive of an Age Concern branch has been jailed for seven years for pocketing a “breath-taking” £700,000 of the charity’s money. John Briers, 57, was taking up to 20% of the South Tyneside branch’s annual gross income during his eight-and-a-half year fraud, Newcastle Crown Court heard. He wrote himself 60 cheques, gave himself 11 unauthorised bonuses and pension top-ups and used fear to stop staff investigating too closely as to what was happening at the branch.
Graham Cassidy who challenged Briers when he spotted a false invoice, told the court the fraud has left the branch struggling despite being rebranded. In a victim statement, Mr Cassidy, who is the new CEO, said the charity has lost £250,000 in donations, elderly users of the service have been made to worry about whether it could continue its work and six staff have been made redundant. The court heard the total cost to the branch was more than £500,000 as well as damage to its reputation.
Eight-and-a half years is a long time. Clearly the individual concerned ignored any procedures defined to prevent such an occurrence throughout this period
A very costly omission for the Charity that could easily have been spotted earlier by using the EverydayComply solution to identify gaps in accounting procedures and high light potential risk areas
Social Care throughout the country is suffering from a range of problems as funding and support is being reduced across the board. Regulations and Legislative demands are growing every year, can you afford to ignore your organisations responsibilities?
“NHS England data shows that 56% of hospital patients fit for discharge cannot leave, as there is no social care in place for them”
CQC Website: March 3/22 – “The CQC found that of the fifteen hundred inspections undertaken in the past month 23% of those were “Inadequate” or “Requires Improvement”
‘Carers UK’ estimates there are 4.5 million, (unpaid), people new to caring since the start of the pandemic, 2.8 million of whom are juggling work and care.
The largest survey of home care providers ever conducted has found the sector is facing its worst staffing crisis in history, with thousands of vulnerable people going without care as a result.
With all these problems, and many more, throughout the entire social care industry, can you ensure that these problems do not negatively affect the patients you care for? With EverydayComply you can